Returns & Exchanges

At The Dragontree, we want you to feel empowered in your fashion choices; if your purchase doesn't fit your vision, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your shopping experience is as effortless and stylish as our collections.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing